To run the test, click Keyboard, and then click Run once. Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. Your Component Tests menu might be different, depending on the components installed on your computer. Turn on the computer and immediately press Esc repeatedly, about once every second. Hold the power button for at least five seconds to turn off the computer. Use the following steps to open the Component Tests menu. Perform a hard reset (Notebooks) : Perform steps from the link: Let's try these steps to resolve the issue:
Were there any hardware/software changes made? No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
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